Tuesday, May 31, 2011
HP and Leo
Here is the link to the story I was talking about.
http://online.wsj.com/article/SB10001424052702303654804576345693663298956.html?KEYWORDS=executives+churn+at+hp
Sunday, May 29, 2011
Home Depot and Robert Nardelli
Robert Nardelli served in The Home Depot from December 2000 to January 2007. Prior to that, Nardelli had risen to become one of the top four executives at General Electric. Here, I want to discussed about various control measures taken by him at Home Depot to execute his vision. Like the article said: Nardelli's strategy to expand into the contractor supply business, while cutting costs and streamlining operations in 1,816 U.S. Stores. What kind of motivation let him realized that achieving better process controls from decentralized company into a centralized corporation that could add consistency and get more profit for the company? What is the impact to the Home Depot's organization behavior after Robert Nardelli take the CEO position?
First, I think that he is task-oriented leader who provide the employees with direct and clear instruction. He makes the decision making more centralized and take away the autonomy that the store managers enjoyed at Home Depot. For example, he replaced many thousands of full-time store workers with legions of part-timers to cost-cutting program. What's more, he changed the Home Depot's return policy. In the past, customer can return the any item purchased at a Home Depot without a receipt. Now, the policy is to refund cash only for goods returned with a sales receipt within 90 days. This policy reduce the company cost for millions each year.
Second, he assured that the Home depot use central purchasing power so that it become more efficient and more uniformity throughout the organization while help Home Depot to fulfill well defined processes thereby getting some kind of discipline that makes the company can have positive growth. For example, he embarked on an aggressive plan to centralize control of the company such as he invested more than $1 billion in new technology, including self-checkout aisles and inventory management systems that generated reams of data. In addition, he declared that he wanted to make sure the company is controlled by himself.
Just like I said before, Robert Nardelli is directive leaders who provide specific directions to their employees.This also ensured that decision making power is centralized and store managers are supposed to follow orders which will help in controlling costs better to save the company money and ensure better efficiencies.
However, by using centralized method to manage the Home Depot, Robert Nardelli do not notice that there are some drawbacks for using centralized method. In order to reduce the cost, Robert Nardelli cut the great, knowledgeable salespeople or full-time employees who were so helpful to customers. The result was higher profit due to lower employee overhead. But it also dramatically changed the Home Depot brand because store staffing was sparse, the employees were not as motivated and customers struggled to find what they needed in the do-it-yourself stores.
In the end, I want to ask that is centralized method really good for company even though they know they will lose some customers? But centralized can make sure company can have dramatically gross margin growth and meet the stakeholders expectation. How can a good CEO do the best decision for the company?
Reference:
1. http://www.businessweek.com/magazine/content/06_25/b3989044.htm
2. http://www.msnbc.msn.com/id/16469224/ns/business-us_business/t/out-home-depot/
3. http://www.thelatimergroup.com/aboutus/newsversions/spotlight_v5issue2.html
Kochen
Saturday, May 28, 2011
Carly Fiorina - HP Compaq merger-was she helping or hurting HP???
In the ever-changing, cutthroat business world, effective business communication skills are vital if a company is to survive. Organizational behavior deals with various issues regarding diversity, motivation, communication, leadership issues and so on. Few months back, I read about HP Compaq merger and I found that story very interesting. It raised lot of questions on my mind about the issues of communication and leadership skills. The story is all about Carley Fiorina, who was the former CEO of Hewlett-Packard. Fiorina rose quickly through the ranks at AT&T and Lucent Technologies to become the most powerful businesswoman in the United States when she took the helm at HP in 1999. She prevailed in a bitter proxy fight over the firm's merger with Compaq Computer. However, she was abruptly fired in 2005.
Organizational change, specifically to the management of the company’s corporate culture, has brought about much of the criticism. Fiorina made a controversial move in 2001, when she announced HP's plans to acquire Compaq. The sons of the company's founders, who sat on the company's board, opposed the $19 billion purchase but it narrowly passed, with 51 percent of the company's shareholders voting in favor of the deal. Walter Hewlett, son of founder William Hewlett, sued Fiorina and HP, alleging manipulation in the vote. While the merger signaled a victory for Fiorina, HP's performance in the wake of the deal was erratic. "HP shares are worth less today than on the day before the merger was announced or on the day it closed," The Economist said in 2004.
In an Organization behavior, the practice of ethical leadership includes two pillars: the moral person and the moral manager. Ethical individuals behave morally in their leadership roles and, at the same time, promote ethical conduct in followers. Fiorina acted as an ethically neutral leader who gained a reputation for being self-centered. She was perceived as lacking compassion, integrity, and humility. Her focus on the bottom line and individual rewards weakened the firm's ethical culture. Knowing the financial condition of HP in 1999, In my opinion, Fiorina had drawn criticism for what was seen as an imperious leadership style.
What are your opinion about that? Did Fiorina go wrong on the decision of merger? What are your opinions about the impact of her decision on both the companies?
References: http://www.alwebtechnology.com/mergers-and-acquisition-a-case-study-and-analysis-of-hp-compaq-merger/
Friday, May 27, 2011
Wikileaks and Julian Assange
AYUSHI SHARMA
Thursday, May 19, 2011
Introduction of Team Members and Blog
Our names are Dena Wibben, Kochen Ling, Ayushi Sharma, Shruti Singla. Our Blog “Big Bang Impact” talks about leaders who have impacted their organization, negatively or positively. They brought a change in their organization and when we talk about organization, Change management is one of the most vital and interesting concept. This blog will also talk about the mergers and acquisitions of the company and how that have impacted the working of any organization. We chose this theme for our blog, because it is a never ending quest to know about the success stories of leaders and also at the same time, learn lessons from failures. After all, It is all about the stories of organizations So,wait for some interesting posts to come.........